Line 6 Helix not working as audio interface

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jonandtice
Posts: 1
Joined: Sat Jan 06, 2018 5:38 pm

Line 6 Helix not working as audio interface

Post by jonandtice »

I describe the problem in this post https://ubuntuforums.org/showthread.php?t=2381879

Basically, it looks like the Helix doesn't give its sample rates?

Code: Select all

[74449.448191] usb 1-1: new high-speed USB device number 8 using xhci_hcd
[74449.651241] usb 1-1: New USB device found, idVendor=0e41, idProduct=4244
[74449.651245] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[74449.651247] usb 1-1: Product: HELIX   
[74449.651249] usb 1-1: Manufacturer: LINE 6
[74449.651250] usb 1-1: SerialNumber:    2804389
[74449.673547] usb 1-1: parse_audio_format_rates_v2(): unable to retrieve number of sample rates (clock 16)
[74449.677222] usb 1-1: parse_audio_format_rates_v2(): unable to retrieve number of sample rates (clock 16)
Should I contact the manufacturer or is there a workaround I can try?
Also, has anyone got HX Edit working in wine?
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