Problems recognising a Focusrite Saffire Pro 26

Talk about your MIDI interfaces, microphones, keyboards...

Moderators: MattKingUSA, khz

Post Reply
AdamCWB
Established Member
Posts: 3
Joined: Fri Sep 02, 2016 3:44 pm

Problems recognising a Focusrite Saffire Pro 26

Post by AdamCWB »

Hi all

I'm pretty new to music on Linux, so apologies if my question is very basic. I couldn't see an answer elsewhere in the forum.

I've got a Focusrite Saffire Pro 26 interface, which I want to use with my Lenovo W540 via the supplied firewire cable and an Apple Firewire-Thunderbolt converter. I'm running Ardour 5.8 (previously 5.5 and 5.6, which both showed the same behaviour) on Fedora 25, with ffado 2.3, which definitely supports the Pro 26 (not just the older Pro 26 i/o).

For some reason, the Saffire doesn't show up at all, whether bus-powered or mains-powered. It draws power & lights up, but isn't available in QJackCTL or Ardour. When I've run lspci, the Apple connector is listed but not the Saffire. I've posted the output from QJackCTL below.

I have no problems using a Focusrite Scarlett 18i8 with the same hardware - though it connects via USB not Firewire/Thunderbolt

I haven't found any similar problems on forums or on Google, and I don't know how to trouble-shoot it myself. Any help or advise on how to start sorting it out would be very gratefully received, and I can run any commands & post output if that helps.

I've heard that some hardware just doesn't work with Linux, but I thought I'd be OK as ffado supports the Pro 26. Maybe there's something I've missed?

Thanks in advance.
-------------------

18:27:32.301 Statistics reset.
18:27:32.302 ALSA connection change.
Cannot connect to server socket err = No such file or directory
Cannot connect to server request channel
jack server is not running or cannot be started
18:27:32.315 ALSA connection graph change.
18:27:42.565 JACK is starting...
18:27:42.565 /usr/bin/pasuspender -- jackd -dfirewire -r44100 -p64 -n3
Cannot connect to server socket err = No such file or directory
Cannot connect to server request channel
jack server is not running or cannot be started
18:27:42.572 JACK was started with PID=7323.
no message buffer overruns
no message buffer overruns
no message buffer overruns
jackdmp 1.9.10
Copyright 2001-2005 Paul Davis and others.
Copyright 2004-2014 Grame.
jackdmp comes with ABSOLUTELY NO WARRANTY
This is free software, and you are welcome to redistribute it
under certain conditions; see the file COPYING for details
JACK server starting in realtime mode with priority 20
self-connect-mode is "Don't restrict self connect requests"
1488306462761696: (ffado.cpp)[ 92] ffado_streaming_init: libffado 2.3.9999-2638 built Oct 26 2016 15:38:45
firewire ERR: FFADO: Error creating virtual device
Cannot attach audio driver
JackServer::Open failed with -1
no message buffer overruns
Failed to open server
18:27:42.780 JACK was stopped
18:27:44.743 Could not connect to JACK server as client. - Overall operation failed. - Unable to connect to server. Please check the messages window for more info.
Cannot connect to server socket err = No such file or directory
Cannot connect to server request channel
jack server is not running or cannot be started
User avatar
sadko4u
Established Member
Posts: 986
Joined: Mon Sep 28, 2015 9:03 pm
Has thanked: 2 times
Been thanked: 359 times

Re: Problems recognising a Focusrite Saffire Pro 26

Post by sadko4u »

AdamCWB wrote:It draws power & lights up, but isn't available in QJackCTL or Ardour. When I've run lspci, the Apple connector is listed but not the Saffire. I've posted the output from QJackCTL below.
That's bad because probably your sound card was identified by snd-dice module.
I had the similar problem when updating the distro on the notebook.

Maybe this topic will be helfpul:
viewtopic.php?f=19&t=15531
LSP (Linux Studio Plugins) Developer and Maintainer.
pan
Established Member
Posts: 6
Joined: Sun Jul 24, 2016 10:05 pm

Re: Problems recognising a Focusrite Saffire Pro 26

Post by pan »

I had a similar problem with my Focusrite Saffire Pro 24. In my case I had to put snd dice module to blacklist. In terminal:

sudo mousepad /etc/modprobe.d/snd_dice.conf

-> enter -> write:

# Do not load the 'snd_dice' module on boot
blacklist snd_dice

Save file and restart pc. This helped me. I hope this help you too.

- mousepad is like notepad in windows. If you don't have them, you must install it (terminal: sudo apt-get install mousepad). The second alternative to mousepad, that I know, is gedit.

I use KXStudio, distro focused on sound production. I also tried AVLinux and UbuntuStudio - also are good.

Sorry for my english :D
Post Reply